Hillside Childrens Center Crestwood Campus

35 Private Drive, Rochester, NY 14611

2 care levels
(833) 567-5838 Free · Confidential · 24/7

Key Facts About Hillside Childrens Center Crestwood Campus

  • Location: Rochester, NY
  • Levels of Care: Residential Rehab, Co-Occurring Mental Health
  • Insurance: Accepts 24 providers including Aetna, Anthem, BlueCross BlueShield
  • Therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy and more
  • Help Available: Call (833) 567-5838 for free insurance verification and placement assistance

About Hillside Childrens Center Crestwood Campus


About Hillside Children's Center - Crestwood Campus
Hillside Children's Center Crestwood Campus is part of Hillside, a comprehensive human services organization headquartered in Rochester, New York. For nearly two centuries, Hillside has been dedicated to improving the lives of youth, individuals, and families across New York State and in Prince George's County, Maryland. The Crestwood Campus in Rochester provides residential treatment services for children and adolescents facing serious emotional, behavioral, and mental health challenges.

Residential Treatment for Youth
The Crestwood Campus offers structured residential treatment in a therapeutic environment designed to provide homes away from home for young people in need. The program serves youth who require intensive behavioral health support beyond what community-based services can provide. Residents receive individualized treatment plans developed by multidisciplinary clinical teams, with programming that addresses emotional regulation, behavioral challenges, trauma recovery, educational needs, and family dynamics.

Data-Driven Outcomes
Hillside is committed to measuring and demonstrating the impact of its programs through rigorous data collection and outcome tracking. The organization reports impressive results, including high on-time graduation rates for students who remain in Hillside programs through high school, and strong family satisfaction scores. This commitment to accountability ensures that treatment approaches are continuously refined based on real-world outcomes and evidence of effectiveness.

Educational Services
The Crestwood Campus integrates educational programming into its residential treatment model, recognizing that academic success is essential for long-term well-being. Hillside operates school programs that support students who have struggled in traditional educational settings, providing specialized instruction, small class sizes, and hands-on learning experiences. The organization's educational outcomes demonstrate that youth in Hillside's care can achieve academic success when given appropriate support and resources.

Community Impact and Philanthropy
Hillside serves thousands of youth, individuals, and families across its regions each year, working from residential campuses, neighborhood offices, classrooms, and family homes. The organization's mission of strengthening lives and building community is supported by a robust philanthropic program, dedicated staff, and a commitment to innovation in human services. The Crestwood Campus in Rochester represents one of Hillside's most important facilities for serving young people in the greater Rochester area who need the most intensive level of behavioral health support.

Evidence-Based Context: According to SAMHSA's National Survey on Drug Use and Health (2023), approximately 48.7 million Americans aged 12 or older had a substance use disorder in the past year. The National Institute on Drug Abuse (NIDA) emphasizes that treatment programs combining behavioral therapy with medication-assisted approaches show the highest rates of sustained recovery. Facilities like Hillside Childrens Center Crestwood Campus provide structured pathways to evidence-based care. Sources: SAMHSA NSDUH 2023, NIDA Principles of Drug Addiction Treatment (4th Ed.)

Who This Center Serves

Adolescents Children

Services Offered

Substance use treatment Mental health treatment Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Outpatient Partial hospitalization/day treatment
Multi-setting mental health facility (e.g., non-hospital residential plus either outpatient and/or partial hospitalization/day treatment)
Activity therapy Cognitive behavioral therapy Cognitive remediation therapy Couples/family therapy Eye Movement Desensitization and Reprocessing therapy Group therapy Integrated Mental and Substance Use Disorder treatment Individual psychotherapy Telemedicine/telehealth therapy Abnormal involuntary movement scale
Crisis intervention team
Private for-profit organization
Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid State mental health agency (or equivalent) funds State welfare or child and family services funds
Payment assistance (check with facility for details) Sliding fee scale (fee is based on income and other factors)
Young adults Clients with co-occurring mental and substance use disorders Clients with HIV or AIDS Clients who have experienced intimate partner violence, domestic violence Clients who have experienced trauma Persons with post-traumatic stress disorder (PTSD)
HIV testing STD testing TB screening Testing for Hepatitis B (HBV) Testing for Hepatitis C (HCV) Laboratory testing
Housing services Mentoring/peer support
Smoking permitted in designated area
Young Adults
Vaping permitted in designated area
Assisted Outpatient Treatment Chronic disease/illness management Court-ordered outpatient treatment Family psychoeducation Intensive case management Psychosocial rehabilitation services Supported housing Case management service Integrated primary care services Education services

What to Expect at Hillside Childrens Center Crestwood Campus

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 5 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Understanding Your Treatment Options

Choosing the right treatment facility is one of the most important decisions in the recovery journey. Research published by the National Institute on Drug Abuse (NIDA) shows that treatment duration, therapeutic approach, and aftercare planning are the three strongest predictors of long-term sobriety.

Hillside Childrens Center Crestwood Campus offers 2 distinct levels of care, allowing patients to step through treatment intensities as they progress. This continuum-of-care model — moving from higher to lower intensity — is recommended by SAMHSA as the gold standard for addiction treatment.

The facility utilizes 7 evidence-based therapeutic modalities. According to NIDA research, combination therapy approaches that integrate behavioral interventions (such as 1-on-1 Counseling and Cognitive Behavioral Therapy) with holistic support show significantly improved outcomes compared to single-modality programs.

Under the Mental Health Parity and Addiction Equity Act, most commercial insurance plans are required to cover substance abuse treatment. Hillside Childrens Center Crestwood Campus works with 24 insurance providers. Call (833) 567-5838 to verify your specific coverage and learn about out-of-pocket costs before admission.

Contact Information

35 Private Drive, Suite 1122-A, Rochester, NY, 14611

Quick Facts

Program5 days
FocusThis center treats mental heal...
Insurance24 accepted

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Conditions & Substances Treated

Co-Occurring Disorders

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838

Frequently Asked Questions

Hillside Childrens Center Crestwood Campus accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Hillside Childrens Center Crestwood Campus offers Residential Rehab, Co-Occurring Mental Health, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in NY or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 5 days. Aftercare planning ensures ongoing support.

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Information last verified: April 2026 · Data sourced from SAMHSA
RehabFlow Editorial Team
Clinical Content Review Board

Our content is written by health information specialists and fact-checked against SAMHSA data, CDC reports, and NIDA research. Every page is reviewed for clinical accuracy before publication.

SAMHSA-verified data
Clinically reviewed
Updated April 2026
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