Family Access Center

300 West Broadway, Council Bluffs, IA 51503

2 care levels
(833) 567-5838 Free · Confidential · 24/7

Key Facts About Family Access Center

  • Location: Council Bluffs, IA
  • Levels of Care: Co-Occurring Mental Health, Outpatient
  • Insurance: Accepts 24 providers including Aetna, Anthem, BlueCross BlueShield
  • Therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy and more
  • Help Available: Call (833) 567-5838 for free insurance verification and placement assistance

Who This Center Serves

Men Women Older Adults LGBTQ+

Services Offered

Substance use treatment Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Outpatient Intensive outpatient treatment Regular outpatient treatment
No formal relationship with prescribing entity
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
In-network prescribing entity No formal relationship with prescribing entity
Accepts clients using MAT but prescribed elsewhere
Cognitive behavioral therapy Motivational interviewing Matrix Model Relapse prevention Substance use disorder counseling Telemedicine/telehealth therapy
Private for-profit organization
State department of health Council on Accreditation (COA)
Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Sliding fee scale (fee is based on income and other factors)
Adult women Seniors or older adults Criminal justice (other than DUI/DWI)/Forensic clients Clients with co-occurring mental and substance use disorders Clients with co-occurring pain and substance use disorders Clients with HIV or AIDS Clients who have experienced sexual abuse Clients who have experienced intimate partner violence, domestic violence Clients who have experienced trauma
Comprehensive substance use assessment Interim services for clients Screening for tobacco use Screening for substance use Screening for mental disorders
Drug or alcohol urine screening
Aftercare/continuing care Discharge Planning Outcome follow-up after discharge
Substance use disorder education Individual counseling Group counseling Family counseling Marital/couples counseling
Smoking permitted in designated area
Female Male
Vaping permitted in designated area
Mental health services

What to Expect at Family Access Center

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 30 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Understanding Your Treatment Options

Choosing the right treatment facility is one of the most important decisions in the recovery journey. Research published by the National Institute on Drug Abuse (NIDA) shows that treatment duration, therapeutic approach, and aftercare planning are the three strongest predictors of long-term sobriety.

Family Access Center offers 2 distinct levels of care, allowing patients to step through treatment intensities as they progress. This continuum-of-care model — moving from higher to lower intensity — is recommended by SAMHSA as the gold standard for addiction treatment.

The facility utilizes 8 evidence-based therapeutic modalities. According to NIDA research, combination therapy approaches that integrate behavioral interventions (such as 1-on-1 Counseling and Cognitive Behavioral Therapy) with holistic support show significantly improved outcomes compared to single-modality programs.

Under the Mental Health Parity and Addiction Equity Act, most commercial insurance plans are required to cover substance abuse treatment. Family Access Center works with 24 insurance providers. Call (833) 567-5838 to verify your specific coverage and learn about out-of-pocket costs before admission.

Contact Information

300 West Broadway, Suite 29, Council Bluffs, IA, 51503

Quick Facts

Program30 days
FocusThis center treats substance u...
Insurance24 accepted

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Conditions & Substances Treated

Co-Occurring Disorders Drug Addiction

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838

Frequently Asked Questions

Family Access Center accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Family Access Center offers Co-Occurring Mental Health, Outpatient, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in IA or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 30 days. Aftercare planning ensures ongoing support.

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Information last verified: April 2026 · Data sourced from SAMHSA
RehabFlow Editorial Team
Clinical Content Review Board

Our content is written by health information specialists and fact-checked against SAMHSA data, CDC reports, and NIDA research. Every page is reviewed for clinical accuracy before publication.

SAMHSA-verified data
Clinically reviewed
Updated April 2026
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